Fireflies.ai vs Otter.ai
A comprehensive side-by-side comparison of two popular AI tools. Compare features, pricing, strengths, and best use cases.
Overview
Fireflies.ai
Fireflies.ai is an AI meeting assistant for transcription, topic tracking, CRM automation, and team collaboration across all major video platforms.
Otter.ai
Otter.ai is an AI meeting assistant with live transcription, searchable team transcripts, action item tracking, and real-time meeting chat.
Pricing
Fireflies.ai Pricing
Pricing details not available
Otter.ai Pricing
Pricing details not available
Strengths & Weaknesses
Fireflies.ai
Strengths
- ✓Broadest platform compatibility in the category
- ✓Strong for collaborative team meeting workflows
- ✓Useful CRM push and integration library
- ✓Topic and keyword tracking across meetings
Weaknesses
- ✗Free tier limited to 800 minutes storage
- ✗AI summaries require paid plan
- ✗Bot presence may be noticeable in external meetings
Otter.ai
Strengths
- ✓Reliable live transcription during calls
- ✓AI chat lets you query meeting content
- ✓Good for internal team and education settings
- ✓Strong transcript search across meeting history
Weaknesses
- ✗Free tier limited to 300 minutes per month
- ✗Bot announces itself which may be awkward in client calls
- ✗Paid plans are among the higher-priced in the category
Best For
Choose Fireflies.ai if you:
- • Need ai meeting assistants
- • Prefer a freemium model
- • Value Broadest platform compatibility in the category
- • Want straightforward integration
Choose Otter.ai if you:
- • Need ai meeting assistants
- • Prefer a freemium model
- • Value Reliable live transcription during calls
- • Want advanced features
Frequently Asked Questions
Which platforms does Fireflies.ai support?
Fireflies.ai supports Zoom, Google Meet, Microsoft Teams, Webex, GoTo Meeting, Skype, Dialpad, Jitsi, and other video conferencing platforms.
Does Fireflies.ai have a free plan?
Yes. The free plan includes unlimited transcription but limits meeting storage to 800 minutes. AI summaries and full integrations require a paid plan starting at $10/user/month.
Is Fireflies.ai good for sales teams?
Yes. Fireflies.ai supports CRM sync, conversation analytics, and topic tracking, making it a strong fit for sales and customer success workflows.
What makes Otter.ai different from other meeting assistants?
Otter.ai is known for live real-time captions during meetings and its AI meeting chat feature, which lets you ask questions about current or past meeting transcripts.
Does Otter.ai have a free plan?
Yes. Otter.ai offers a free plan with 300 minutes of transcription per month. Pro plans start at $16.99/user/month with higher limits and more features.
Ready to decide?
Try both tools to see which one works best for your workflow. Many offer free trials or freemium plans.
Learn more about each tool:
Fireflies.ai Details
Fireflies.ai is an AI meeting assistant for transcription, topic tracking, CRM automation, and team collaboration across all major video platforms.
Otter.ai Details
Otter.ai is an AI meeting assistant with live transcription, searchable team transcripts, action item tracking, and real-time meeting chat.